Privacy Policy

Infinity Aura Salon Privacy Policy

Effective Date: January 1, 2025

At Infinity Aura Salon ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon, use our services, or interact with our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Contact Details: Name, phone number, email address, home address
• Appointment Information: Service history, preferences, special requirements
• Payment Information: Credit/debit card details (processed securely), billing address
• Health Information: Allergies, skin conditions, or other health concerns relevant to our services

Automatically Collected Information

• Website Usage: IP address, browser type, pages visited, time spent on site
• Cookies: Small data files stored on your device to enhance your experience

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To process appointments and transactions
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information to improve our services
• To monitor the usage of our services
• To detect, prevent, and address technical issues
• To send promotional communications with your consent

3. Sharing Your Information

We may share your information in the following situations:

• Service Providers: With third parties who perform services on our behalf (e.g., payment processing, SMS notifications)
• Business Transfers: In connection with any merger or sale of company assets
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure servers and networks
• Encryption of sensitive data
• Limited access to personal information
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing your personal data
• Objection: Object to our processing of your personal data
• Portability: Request transfer of your data to another organization
• Withdraw Consent: Withdraw your consent at any time

To exercise any of these rights, please contact us using the information below.

6. Retention of Your Information

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, including:

• To comply with legal obligations
• To resolve disputes
• To enforce our agreements
• For legitimate business purposes

Typically, we retain client records for 3 years from your last visit unless a longer retention period is required by law.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted.